Boil Water Notices

Boil Water Notice - Frequently Asked Questions


Boil Water Notices - Florida Department of Health

What is a precautionary boil water notice?

A precautionary boil water notice means tap water should not be used for drinking, cooking, or making ice until tests confirm that the water is safe for consumption. If the Town issues a boil water notice, you should use bottled water or boil your tap water. This is because a boil water notice means your community’s water could have germs that can lead to illness. Testing the water to ensure its safety can take up to 48 hours.

Why are boil water notices necessary?

A precautionary boil water notice is issued in cases where pressure in any part of the water distribution system has been below a certain standard, even if contamination is unlikely. The boil water notice remains in effect until laboratory tests confirm the water has not been contaminated.

What should I do if a precautionary boil water notice is issued?

If a precautionary boil water notice is used, we advise that all water used for drinking, cooking, making ice, brushing teeth, or washing dishes be boiled. A rolling boil of one minute is sufficient.  As an alternative, bottled water may be used.

If you have an icemaker, a public drinking fountain or beverage fountain, turn it off, and do not turn it back on until after the “Boil Water Notice” is over.

After service is restored, we suggest that you flush your internal water lines by opening your faucets. Initially turn on bathtub faucets and outside spigots that do not have strainer screens, then run the other faucets, washing machines, and shower fixtures. Allow the water to run until any air is expelled and the water runs clear.

Can I wash my hands and food with tap water?

Washing your hands with tap water and antibacterial soap is safe but use only bottled or boiled water to wash fruits, vegetables and other foods.

Can I give my pets tap water?

Pets may be susceptible to bacteria in water, so it’s best to provide them with boiled or bottled water.

What if I already consumed potentially contaminated water?

Even if someone has consumed potentially contaminated water from either a public water system or a private well, the likelihood of becoming ill is low, according to the Florida Department of Health. Anyone experiencing symptoms such as diarrhea, nausea, vomiting and abdominal cramps, with or without fever, should seek medical attention.

How long will the precautionary boil water notice be in effect?

This precautionary boil water notice will remain in effect until the problem has been corrected and a bacteriological sample shows that the water is safe to drink. Continue to boil drinking water until advised otherwise.

How will I know when the boil water notice is lifted?

You will mostly likely receive a hand delivered notice posted on your front door. In cases of apartments or community living areas, a notice will be posted on the community information board. Visit our website or Facebook page for up to date, official information about boil water notices.

Who should I contact if I have questions?

For further information, please contact Public Works at 352-751-1504.



Public Works
136 Skyline Dr.
Lady Lake, FL. 32159

[email protected]


Monday - Thursday
7:30 a.m. - 6:00 p.m.